Shipping policy
At Anara Lifestyle, we take great care in ensuring your purchases are processed, packaged, and delivered with attention to detail. We work with trusted brands and fulfillment partners to bring you a thoughtfully curated selection of exceptional products.
Shipping & Order Processing
Most in-stock items are processed and shipped within 1–7 business days. Certain products may require additional processing time depending on the brand, warehouse location, or product availability.
Our fulfillment partners generally operate Monday through Friday, excluding weekends and holidays.
Please note:
- Orders placed on weekends or holidays will begin processing on the next business day.
- Processing times may be extended during promotional events, peak shopping seasons, and holidays.
- Items purchased together may ship separately and arrive in multiple packages.
- Shipping times vary depending on the product, shipping destination, and fulfillment location.
Once your order ships, you will receive a shipping confirmation email with tracking information when available.
Product Availability & Shipping Delays
Occasionally, an item may become temporarily unavailable or backordered.
If this occurs, we will notify you and provide an estimated shipping date whenever possible.
Should an unexpected delay arise, we will make every effort to contact you promptly and provide available options, which may include waiting for the item, selecting an alternative, or canceling the affected item for a refund.
We strive to communicate any unforeseen shipping delays within 10 days of placing your order.
International Shipping
At this time, Anara Lifestyle ships within the United States only.
International shipping is not currently available. For special inquiries, please contact support@anaralifestyle.com.
P.O. Boxes & APO/FPO Addresses
We currently do not ship to P.O. Boxes or APO/FPO addresses.
A valid physical street address is required for all orders.
Damaged Items During Transit
We carefully select our fulfillment partners and strive to ensure that every order arrives in excellent condition.
If your order arrives damaged during shipping, please contact us within 48 hours of delivery, whenever possible.
Email support@anaralifestyle.com and include:
- Your order number
- A brief description of the damage
- Clear photographs of the damaged merchandise
- Photographs of the original packaging and shipping box
Please retain all original packaging until your claim has been reviewed.
Once we receive the necessary information, our customer care team will review the situation and assist with an appropriate resolution, which may include a replacement or refund.
Defective Items
Many of our products feature handcrafted details, natural materials, and artisanal finishes. Slight variations in color, texture, dimensions, and finish may occur and are part of the unique character of these pieces.
Such natural variations are not necessarily considered manufacturing defects.
If you believe your item has a manufacturing defect, please contact support@anaralifestyle.com within 48 hours of delivery, whenever possible.
Please include your order number, a description of the issue, and clear photographs showing the defect.
Our team will review your request and provide instructions regarding the next steps.
Claims involving damaged, defective, or incorrect merchandise will be handled in accordance with applicable consumer protection laws.
Order Cancellations & Changes
We understand that plans can change, and we will do our best to accommodate cancellation or modification requests whenever possible.
However, because orders are processed promptly and transmitted to our fulfillment partners, we cannot guarantee cancellations or changes once an order has entered processing or has been transmitted to the warehouse.
Orders that have already shipped cannot be canceled.
Sale or promotional items may also be subject to cancellation restrictions, as indicated at the time of purchase.
If you need to cancel or modify an order, please contact us as soon as possible at support@anaralifestyle.com.
If cancellation is no longer possible, eligible merchandise may be returned according to our Return & Refund Policy.
Customer Care Hours
Our customer care team is happy to assist with shipping questions, order updates, cancellations, and product inquiries.
Email: support@anaralifestyle.com
Customer Care Hours (Pacific Time):
- Monday–Thursday: 10:00 AM – 6:00 PM
- Friday: 10:00 AM – 4:00 PM
- Saturday & Sunday: Closed
We sincerely appreciate your patience and understanding as we work to provide a seamless shopping experience.
Thank you for choosing Anara Lifestyle.